Support for the young person you love
Every young person deals with hard days — and having somewhere safe to turn can make all the difference. Soluna is a free, confidential mental wellbeing space built specifically for young people aged 10 to 25, designed to sit alongside the support you already give at home.
How Soluna can help your family
- Free, no strings attached. No referral, no waitlist, no cost — just free and flexible wellbeing support.
- Built for young people, not adapted for them. Every tool, article, and conversation is designed specifically for a young audience, not repurposed adult content.
- Confidential, but not out of reach. Soluna gives young people a private space to open up, while still encouraging connection with trusted adults in their life.
- A qualified team, not an algorithm. Every practitioner is a real, qualified professional — never a bot.
Resources for your family
Get a complete set of resources to help introduce Soluna to the young people in your life, and to your wider parent community:
- Information packs
- Digital posters
- Social media posts
- Email assets
Did we miss something? Contact us and let us know how else we can help.
Partner with us
If you're in one of our supported areas and are part of a parent group, PTA, or family organisation and want to help spread the word, get in touch — we're glad to work with you to bring Soluna to more families.
Frequently asked questions
Yes. What a young person shares with Soluna is kept private, in the same way it would be with any confidential support service. The only exception is if there's a serious safety concern, in which case Soluna's clinical team follows established safeguarding protocols.
We hold ourselves to the highest safety, clinical and digital standards. We are regularly audited by independent bodies to ensure our platforms are safe, secure, and effective for our users.
Our processes align with the Ofcom regulations set out as part of the Online Safety Act to guarantee content on our platform is age-appropriate and that children and young people remain safe.
Our clinical, data, and safety credentials include:
- BACP (British Association for Counselling and Psychotherapy): As the provider of the UK’s longest-standing BACP-accredited digital text chat, we set the benchmark for safe, effective, and ethical online mental health support.
- PIFTICK: Soluna by Kooth holds the PIF TICK kite mark, showing that our content is evidence-based, up to date, and easy to understand.
- DTAC (Digital Technology Assessment Criteria): We are fully compliant with the NHS DTAC framework. This assessment confirms our excellence in clinical safety, data protection, and technical security, featuring a 92.5% usability and accessibility score.
- ISO 27001: We are fully ISO 27001 certified, the international "gold standard" for information security management, ensuring your data is always protected.
- Cyber Essentials: We maintain this UK government-backed certification to demonstrate our robust defenses against cyber threats.
